We have the inventory and handson experience with adic scalar 100 tape libraries and tape drives to make sure that your backup is always up and running. Dell powervault 110t lto2l tandberg press and hold the eject button for 6 sec. The contact t echnical support page is displayed with details to call, chat, or email the dell global t echnical support team. When we call dell they direct us to symantec and they send us back to dell. Oct 23, 2008 i have a new dell studio 1535 with a vista os, sp1 and a dvd which is stuck in the tray. Dell powervault 110t lto2l certance press and hold the eject button for more than 5 seconds.
Dell is a direct partner to businesses and consumers that delivers innovative technology and services. The drive works, weve been using it for about a week. I have upgraded the firmware and rebootred, still no. Powervault tl2000 tl4000 manual magazine release note. Dell voice vlan dell isdp interoperates with devices running 802. Buy dell lto5 hh sas tape drive wtray for tl2000 tl4000. Buy dell lto5 hh sas tape drive wtray for tl2000tl4000. Dell powervault tl2000 tape library and tl4000 tape library. Tape libraries free delivery possible on eligible purchases. We cant release a magazine or eject a tape and are stuck right now. Technet dell tape library tl2000 driver under windows server.
Troubleshooting steps for ejecting stuck tapesmedia from. My vbr server is a poweredge r730xd running windows 2012 r2 using a 12gbps sas card to connect to the tape drive. Anyone use a dell tl2000 tape drive, and last post 121220, 12. The host did not send an eject command to the tape drive rewindunload. Tape library complete picker replacement tl2000 tl4000 ts3100 ts3200 how to replace a complete picker assembly for dell tl2000 dell tl4000 ibm ts3100 ibm ts3200. Dell tl2000 with lto7 tapes solutions experts exchange. Preface this manual contains information and instructions necessary for the setup, operation, and servicing of the dell powervault tl tape library. I have always used usb tape drives that rotate offsite, but anyways i am trying to connect my vbr update 2 to my dell tl2000. I could remotely access to gui and could join web interface but after a lot of wrong passwords from my team, i have message on web interface.
Make sure the tl2000 4000 power cable is unplugged. This computer does not have a manual release button for the dvd. Dell dell powervault tl2000 users manual 7528 dell powervault tl2000 users manual 7528 dell pdf. Do i need specialized backup software for dell tl2000 tape. This solution allows users to add in a tape backup target to an iscsi 1gb ethernet san utilizing little to no degradation in transfer speed, 90mbs in most cases. I am looking at buying a new tl2000 tape library hopefully lto5. What you can try is to disconnect the data cable from your tl2000 and then power cycle the tl 2000 and give it about 10 minutes to rewind the media. Stuck tape in drive for powervault tl2000 dell community. Backup to dells powervault tl2000 veeam community forums. Table of contents tl2000 connection diagram 4 tl2000 basic setup instructions for installer 5. If the operation has not stopped, wait for it to finish and then clean the drive. The powervault tl2000 tape library offers expandable and affordable tape automation for organizations whose dataprotection.
For customers in the united states, call 800wwwdell 8009993355. Features dell powervault tl2000 tape library height 2u form factor rack mount 3. For contact details of dell global t echnical support. All of the boxes being backed up are either win2k8 or vms running on virtualbox on win2k8 in which case i am just going to back up the main vdivmdkvhd files. Preface this manual contains information and instructions necessary for the installation, operation, and service of the dell powervault tl2000 tape library and tl4000 tape library. Nov 11, 2016 how to eject a stuck tape from a tape drive.
Swap images more info close tl2000 tape library with lto tape drive support. The drive enters service mode shown by all leds flashing slowly. The powervault dl2100 comes factoryinstalled with symantec backup exec software and a unique wizard driven set up and management utility. Wait for the format recovery to complete and the tape drive to come ready, and then press the unload button again to eject the tape. Dell powervault tl4000 tape library service and maintenance is just a phone call away with strategic support solutions. For ibm tape drives put the drive in maintenance mode by pressing the eject button 3 times within 1. I have upgraded the firmware and rebootred, still no success. Strategic support solutions can ensure your data is secure with adic scalar 100 tape library service, repair and maintenance. Dell dellpowervaulttl2000usersmanual7528 dellpowervaulttl2000usersmanual7528 dell pdf. If the cartridge did not unload, use the library to attempt to move the cartridge from the drive to the io station. I have a new dell studio 1535 with a vista os, sp1 and a dvd which is stuck in the tray. I tried a few configuration with the drivers and it took a while until i had found the correct drivers and registry keys.
Solution manually release magazines the following is the process to manually release the magazines. Dell tape library tl2000 driver under windows server 2008 r2 sp1 i researched long time to use all drives of our dell tape library tl2000 for dpm backups. Dell precision tower 5810 owners manual regulatory model. I have a faulty lto4 tape, which is stuck on the drive sled of a dell powervault tl2000 tape drive. If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or dell product catalog.
If there are additional tapes still in the library, or if you were unable to manually remove the. Related publications refer to the following publications for additional information. Right now to manually eject the io slots im unlocking the library from. Gather a large paper clip, or something similar to push through an access hole on the back of the library. The drive activity led should blink to indicate activity. Automate archive and backup operations and save time with the versatile and expandable tl2000 tape library. Solved dell power vault admin password reset spiceworks. Dell has simplified the backup process by offering the only integrated hardware, software and services solution powered by symantec backup exec. Removeinstall picker assembly, accessor, and spooler mechanism duration. This computer does not have a manual release button for. Dell powervault tl2000 users manual tape library and tl4000. Support library powervault tl2000 tape library product overview. Find answers to dell tl2000 with lto7 tapes from the expert community at experts exchange. My simple mind tells me to take all of the tapes out and try again from scratch.
At this point, consider removing all media from the magazines. A manual tape extraction should only be performed in an emergency situation. The selected user id account is locked due to too many failed login tries. If one or both magazines do not eject, try to manually eject the magazine. Tape library complete picker replacement tl2000 tl4000 ts3100 ts3200 how to replace a complete picker assembly for dell tl2000 dell tl4000 ibm. Support for powervault tl2000 documentation dell us. Press the eject button on the drive to eject media. If the operation has stopped, eject the tape and clean the drive. This manual contains information and instructions necessary for the installation, operation, and service of the dell powervault tl2000 tape library and tl4000.
Magazine manual eject how to manually eject a tape magazine. Apr 25, 20 dell tape library tl2000 driver under windows server 2008 r2 sp1 i researched long time to use all drives of our dell tape library tl2000 for dpm backups. View and download dell powervault tl2000 user manual online. Manuals, documents, and other information for your product are included in this section. If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or dell product. We have a dell tl2000 library smaller version of yours and have. Check the tape drive users manual for device specific cleaning instructions. The following is the process to manually release the magazines. Tape stuck in drive sled of powervault tl2000 solved. Do i need anything more than the hardware and builtin backup software available in win2k8 server. Used the dell tl2000 interface to do an inventory etc but it still say there is a tape problem.
Use a pointy object to lightly press into the hole and ask someone to release the magazine. To help you get the most from your dell systems, visit dell. Is it possible that i could add one tape at a time and format them then do an inventory to get them back on line. Simpana 10 were using a dell powervault tl2000 tape drive for secondary copies. Preface this manual contains information and instructions necessary for the installation, operation, and service of the dell powerv ault tl2000 t ape library and tl4000 t ape library. How to remove tape drive from tape library when it stuck inside the. Installation and operation manual 1012 distributed by aiphone. Tape drive repair eject stuck tape how to eject a stuck tape from a tape drive. I have not done a vbr setup with a tape drive, ever. If you do not have an active internet connection, you can find contact information on.
See image below use the pictures below to find the access holes for the right and left magazines figure 1 or 2. For customers in the united states, call 800www dell 8009993355. Powervault tl2000 and tl4000 tape libraries simple, automated, affordable tl2000 tape library with lto tape drive support. Put the magazines back into the library preferably empty.
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